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21/6-7 Seaside Parade, North Shore, VIC, 3214

+61472906922

info@ahau.com.au

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Everything You Need to Know About SDA Housing

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Privacy Policy

Privacy Policy

1. Introduction

Ability Homes Australia Ltd ("we," "us," or "our") is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy outlines how we collect, use, disclose, and protect your personal information in accordance with the Privacy Act 1988 (Cth) (the "Privacy Act") and the Victorian Privacy and Data Protection Act 2014 (VIC) (the "VPDPA").

2. Personal Information We Collect

We collect personal information that is necessary for us to provide our services and conduct our operations. This may include:

Identification Information: Name, date of birth, contact details (e.g., phone number, email address), and address.
Financial Information: Bank account details, payment history, and other financial information required for transactions.
Health Information: Information related to your health if relevant to the services we provide.
Employment Information: Employment history, qualifications, and other relevant details.

3. How We Collect Personal Information

We collect personal information through various methods, including:

Directly from You: When you provide information via our website, forms, emails, or other communications.
From Third Parties: With your consent or where otherwise permitted by law, we may collect information from third parties such as healthcare providers or financial institutions.
Automatically: Through our website, we may collect information about your visit, including your IP address, browser type, and access times.

4. Purpose of Collection

We collect and use your personal information for the following purposes:

To Provide Services: To deliver the services you have requested from us.
To Manage Operations: To manage our internal operations and perform administrative tasks.
To Communicate: To communicate with you about our services, updates, and other relevant information.
To Comply with Legal Obligations: To meet our legal and regulatory obligations.

5. Disclosure of Personal Information

We may disclose your personal information to:

Service Providers: Third parties who assist us in delivering our services (e.g., contractors, consultants, IT service providers).
Regulatory Authorities: As required by law or to comply with legal obligations.
Business Transfers: In the event of a merger, acquisition, or sale of assets, your personal information may be transferred to the new entity.

6. Security of Personal Information

We take reasonable steps to protect your personal information from unauthorized access, disclosure, alteration, and destruction. This includes implementing physical, technical, and administrative safeguards.

7. Access and Correction

You have the right to access and correct your personal information held by us. If you wish to access or correct your information, please contact us using the details below. We will respond to your request within a reasonable timeframe.

8. Complaints

If you have any concerns about how we handle your personal information or believe that we have breached your privacy rights, please contact us. We will investigate your complaint and respond in accordance with applicable laws. If you are not satisfied with our response, you may lodge a complaint with the Office of the Australian Information Commissioner (OAIC) or the Victorian Information Commissioner.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. The updated policy will be posted on our website, and the effective date will be revised accordingly.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:

Ability Homes Australia Ltd
21/6-7 Seaside Parade, North Shore, VIC, 3214

0472906922
info@ahau.com.au
www.ahau.com.au

Accommodation Booking Form

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Accommodation Location

1b Herd Rd Belmont, VIC, 3216

Port Arlington Hotel, 76 Newcombe St, Portarlington, VIC, 3223

6 Rupert St, Bairnsdale, VIC, 3875

Accommodation Duration

Short Term

Medium Term

Carer Requirement

AHA Provided

BYO Carer

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